Services
We are a technical partner for our customer. We assist him throughout all the phases: from the contact, to the definition of the provision’s objectives; from the collaborative study of specific problems to the supply of machines which are well integrated within the productive reality of reference.
We offer theoretical and practical training for operators and maintenance personnel during the start-up phase.
We offer support provided by qualified technicians for the timely resolution of critical mechanical, electronic and IT issues.
We allow direct connection by our technicians to the machine’s PLC so that they can better understand the system malfunction and more easily find a suitable solution to the problem.
We have a constantly monitored warehouse stocked with ‘commercial’ and ‘custom’ components for the entire range of machines.
We offer the possibility of periodic maintenance of the machinery, even after the warranty has expired.
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